Frequently Asked Questions
Everything you need to know about our farm-to-table delivery.
How do you ensure the freshness of the produce during shipping?
We harvest our produce at peak ripeness and ship within 24 hours using temperature-controlled packaging and insulation to ensure farm-fresh quality upon arrival.
Where does Blackbird Farms source its products?
We source exclusively from our own sustainable fields and a select network of local partner farms that adhere to organic and regenerative farming practices.
What is your return policy for perishable food items?
Due to the nature of our products, we cannot accept returns on food. However, if your order arrives damaged or spoiled, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes?
Yes, we offer weekly and monthly 'Farm Box' subscriptions that provide a curated selection of seasonal harvests at a discounted rate compared to individual purchases.
Are your products certified organic?
While we are in the final stages of official certification, we currently follow strict organic protocols, meaning no synthetic pesticides, herbicides, or GMOs are ever used on our land.
Can I track my delivery?
Once your order is harvested and packed, you will receive an email with a tracking link to monitor your delivery's journey from our farm to your doorstep.